Modernization Without Disruption

Modernize your dispatch. Keep your base your own.

Bring dispatch, driver pay and claims into one platform. We move your data in 2 to 3 days.

Your drivers. Your contracts. Your customers.

Trip XChange list of shared trips with payout and an Assign button. Demo data.
Trip XChange list of shared trips with payout and an Assign button. Demo data.
  1. 1Payout shown per trip
  2. 2Claim a shared trip
  • 2 to 3 daysto switch
  • No setup feeper completed trip
  • Live ETAs and textsfrom your own number
  • Trip XChangeshare trips with partners
The problem

A better system starts with a workable transition.

Your team already has trips to cover. Switching software adds questions. What moves across? Who sets it up? How do drivers learn the new workflow?

Those questions should be answered before you commit to a start date. You also want a reason to move that brings work, not only software.

  • A fast switch

    We move your data in 2 to 3 days.

  • Modern service

    Riders get live ETAs and texts from your own number.

  • More ways to find work

    Trip XChange shares trips. Pulse pursues contracts.

How it works

The switch, step by step.

  1. Walk us through a normal day

    How trips reach your base, how dispatch assigns them, and how you bill and pay drivers. We write a short scope of the problem and send it to you. You confirm we have it right.

  2. See a relevant demonstration

    Pulse with sample data that reflects your workflow. One demo, in person or by screen share. You pick what your team needs from day one.

  3. We move your data

    The switch takes 2 to 3 days. Our team does the migration, so you do not rebuild your records by hand.

  4. Sign your documents

    Provider documents are signed before the account is created: the Provider Agreement, the Business Associate Agreement, and our terms and policies. Nothing in the portal is touched before then. We create your account the same day.

  5. Set up your base

    Configure contracts and pay rules. Invite dispatchers and finance users. Add vehicles, and invite drivers by CSV or by invite.

  6. Run your first day

    Go-live is done in person at your base by our team. Your team is trained on site, then supported with remote training after go-live. Live ETAs and texts go out from your own number.

Pulse dispatch board with map, trip list and trip detail. Demo data.

Pulse dispatch board with map, trip list and trip detail. Demo data.

What happens on the call

  • We look at how you dispatch and bill today.
  • We show Pulse with sample data that reflects your workflow.
  • We go over the 2 to 3 day switch and how pricing works.
Schedule a call
Rules Pulse follows

What stays in your control.

If
Pulse
Pulse offers a trip
The dispatcher can approve or override every offer.
You cannot cover a trip
Lets you share it with trusted partners through Trip XChange
A provider joins Pulse
Has documents signed before the account is created
Riders wait for a pickup
Sends live ETAs and texts from your own number
Why Pulse

Built by people who ran a base.

  • 20 yearsin NEMT and cash-pay transportation
  • 100M+trips of history
  • 2 to 3 daysto switch

You stay independent

Your drivers, contracts and customers stay yours. Pulse supplies the technology.

A switch measured in days

Not months.

Service riders expect

Live ETAs and texts from your own number.

More ways to find work

Pulse pursues contracts and work for the bases on it. Coming soon: Dispatch Automations and Phone Operator.

Schedule a call →

Questions

Before you schedule

Who moves our existing data?

Our team does. The switch takes 2 to 3 days.

How long does setup take?

About 2 to 3 days. We move your data.

How do you handle trips during the switch?

You keep dispatching on your current system until Pulse is live. Nothing stops while we switch.

Is there a long-term contract?

No. There is no long-term contract. You can cancel anytime.

Does Pulse bring us new work?

Pulse pursues contracts and work for the bases on it. Trip XChange also lets participating bases share trips.

How does pricing work?

Pulse is charged per completed trip and billed monthly. There is no setup fee and no monthly minimum. We go through your volume on the call.

Schedule a call

Find out what switching would involve for your base.

We review your current workflow and identify what needs to be in place before your first day.

Schedule a call

Prefer to talk now? (212) 555-0142

Pulse supports the modernization of the independent base.